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BAGTAG – Connected IoT App Development

Traveling with luggage should be just as seamless as traveling without it. Discover BAGTAG, the ultimate digital companion for frequent flyers. This innovative hardware-to-software solution allows passengers to check in their luggage easily from the comfort of their home, completely bypassing the traditional airport check-in desk via an electronic e-paper baggage label. It’s a major win for both the environment and the traveler's valuable time.

bagtag reisapp
bagtag reisapp ontwikkeling

Dream

The visionaries behind BAGTAG dreamed of a world without paper luggage tags and endless airport queues. They wanted to create a sustainable, premium device that connects seamlessly to smartphones, allowing travelers to instantly transfer their digital boarding and luggage data directly onto a secure, electronic e-paper display attached to their suitcase.To turn this vision into a premium user experience, they needed a top-tier mobile app development company capable of handling complex hardware-to-app communication with flawless stability.

Solution

Coffee IT engineered a highly reliable, user-centric mobile application available on both iOS and Android. The application bridges the gap between major airline backends and the BAGTAG physical hardware.
Smart BLE Synchronization: Seamless data transfer from smartphone to electronic bag tag using optimized Bluetooth Low Energy (BLE) protocols.
Global Airline Integrations: Scalable API connections that pull official flight and baggage data securely from major international airline apps and systems.
Offline Functionality: Built-in cryptographic verification layers ensuring baggage data remains legally readable on the e-paper tag, even without active internet access at the airport terminal.
Eco-Friendly UX: A clean, minimalist user interface (UI) designed to guide frequent flyers through the digital check-in process in under a minute.

An app design suitable for every airline

The carefully thought-out UX and UI design makes the BAGTAG app easy to set up for multiple airlines. The design takes into account the implementation for multiple air travel providers. As a result, this so-called whitelabel app and SDK can easily be used on a large scale and by multiple providers. In [the video], Fabian, co-founder of Coffee IT, explains more about BAGTAG.

Conversations are currently taking place with several airlines, and we have custom app designs ready. Think of: Aegeanair, Spirit, Aer Lingus, AVA-AIR, and Sri Lankan Airlines. At this moment, dozens of airlines already have a partnership with the BAGTAG label:

bagtag klm
bagtag lufthansa
bagtag horizon air
bagtag AEGEAN
bagtag brussels airlines
bagtag Air Dolomiti
bagtag Austrian Airlines
bagtag Swiss Airlines
bagtag Sky West Airlines
qatar-ariways-bagtag
bagtag Alaska Airlines
bagtag Discover Airlines
bagtag Icelandair
bagtag China Southern
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De details van het ontwikkelproces

Achter elk succesvol platform schuilt een doordacht proces. Hieronder lichten we het technische fundament, de doorlooptijd en onze belangrijkste inzichten toe, inclusief het uiteindelijke resultaat van dit project.

Technical framework

De frameworks die zijn gebruikt in dit project zijn de volgende: Kotlin, Swift, UI Framework, Bluetooth custom protocol, EInk displays, Figma, node JS, MongoDB.

Duration

Initiele bouw, 4 maanden. Ondersteuning en doorontwikkeling nu 5+ jaar.

Key learnings

-Een design system is geen visuele toolkit maar een strategisch fundament
-Bouw één kern en distribueer flexibel
-Documentatie is onderdeel van het product
-Native kwaliteit blijft cruciaal bij device integraties
-Denk vanaf dag één aan versiebeheer en evolutie

Result

- Brede marktadoptie: Geïntegreerd in >5 airline-apps én een zelfstandige BAGTAG-app voor maximale markttoegankelijkheid
- Efficiënt distributiemodel: Eén centrale kern voor alle business logica en device-communicatie, wat zorgt voor efficiënt centraal onderhoud.
- Bewezen stabiele, native performance (Kotlin & Swift) die extern eenvoudig implementeerbaar en schaalbaar is.
- Een toekomstbestendig, herbruikbaar platform waarmee airlines hun bagageproces direct moderniseren zonder eigen ontwikkeling.

The numbers speak for themselves

With this app, BAGTAG sets the standard for travel apps. This is how the user-friendly app makes the travel experience for travelers a lot more pleasant and efficient.

58 rounds

around the earth of taped-together baggage labels are saved by the BAGTAG app

bagtag reisapp ontwikkeling
bagtag reisapp online inchecken

4x faster
dropping off your baggage

"Studenten maken per jaar meer dan 500.000 examenvragen."

Klantenbeoordeling

9+

bagtag beoordeling
bagtag reisapp vliegvelden

353 airports

where you skip the line with BAGTAG

Projects

150+ apps online

App downloads

5+ miljoen

This is what clients say

Every development is a piece of co-creation. All from the shared mission: Realizing digital dreams. Read why we are rated with a 9+.

"We have been working with CoffeeIT for years. A very pleasant and reliable partner for the development of our app!"

Nico de Gunst

BAGTAG

prijsvrij app icon

Technical Challenge

BAGTAG is an innovative solution for digitalizing and updating baggage labels. This technology offers a user-friendly and secure experience for users, partly thanks to integration with airlines and data encryption.BAGTAG is een innovatieve oplossing voor het digitaliseren en bijwerken van bagagelabels. Deze technologie biedt een gebruiksvriendelijke en veilige ervaring voor gebruikers, mede dankzij de integratie met airlines en data encryptie.De uitdaging zat in het ontwerpen van één schaalbare oplossing die in meerdere contexten kon functioneren.
Integrated in less than 4 hoursIn minder dan 4 uur geïntegreerd
We have developed SDKs for iOS and Android that airlines can integrate into their own apps. The SDK can easily be linked to their own backend and styled according to their corporate identity. Completely without our help. Super scalable, in other words! Alaska Air had it working within their app in less than four hours.

Backend driven bagagelabel support
The SDKs currently support 5 types of baggage labels. This support is driven from the backend. This allows us to add new electronic baggage labels without requiring an app update. We can add infinitely new types without code adjustments. In addition, the backend encrypts all data, making it readable only for the authorized user.

De oplossing

BAGTAG is een innovatieve oplossing voor het digitaliseren en bijwerken van bagagelabels. Deze technologie biedt een gebruiksvriendelijke en veilige ervaring voor gebruikers, mede dankzij de integratie met airlines en data encryptie.

In minder dan 4 uur geïntegreerd
We hebben een SDK's ontwikkeld voor iOS en Android, die airlines in hun app kunnen integreren. De SDK kan eenvoudig gekoppeld worden aan hun eigen backend, en gestyled worden naar hun huisstijl. Zonder onze hulp. Super schaalbaar dus! Alaska Air had het binnen vier uur werkend in hun app.

Backend driven bagagelabel support
De SDK's ondersteunen momenteel 5 types bagagelabels. Deze ondersteuning komt vanuit de backend. Waardoor we zonder app update nieuwe elektronische bagagelabels kunnen toevoegen. We kunnen, zonder codeaanpassingen, oneindig nieuwe types toevoegen. Daarbij encrypt de backend alle data, en is dit alleen uitleesbaar voor de geautoriseerde gebruiker.

Travel. All around the world.

BAGTAG in the media!

We are not the only ones who are fans of BAGTAG. Never standing in line at the baggage drop again, less chance of losing your suitcase, less printed paper, and a contribution to sustainable aviation. The media is full of praise for the BAGTAG concept. Insideflyer has even stated that BAGTAG contributes to flying with social distancing because there are fewer touchpoints. In the meantime, several major airlines have come on board with BAGTAG. For example, BAGTAG is currently featured in airline integrations with Lufthansa, KLM Royal Dutch Airlines, Alaska Airlines, China Southern, Austrian, and Swiss.

Get in touch

Job is ready for you.

Looking to have a custom app developed? Get in touch with me, I’d be happy to help bring your idea to life!
job contact+31 30 737 1093